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EXPERIENCED LEGAL AUDIO TYPISTS

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Document Direct acquires Digital Transcription for Lawyers (DTFL)

Two of the leading UK based typing and transcription services have now come together, with Document Direct’s acquisition of the long-standing and incredibly well respected DTFL.

Martyn Best, founder and CEO of Document Direct, expressed his delight: “I have been a long-time admirer of Annabel Hurdman and what she has achieved with DTFL. She can truly be described as the doyenne of the digital transcription world, and I’m honoured as she looked at retirement that she approached me and Document Direct as a new home for her clients.

“We shall aim to provide the same high level of professionalism and service to each of her legal clients, combined with warmth and client service as Annabel has for over two decades, and we wish Annabel and all her canine friends the very best for the future – although the future doesn’t fully start for a few more months as Annabel helps us during a transition and handover phase.”

Digital Transcription for Lawyers was established in 2003, by Annabel Hurdman, to provide a trusted, confidential and secure outsourced digital transcription solution for the legal field, with same day turnaround as standard.  She drew on her own legal secretarial experience gained over more than 40 years.  Her experience covered crime, family, child law, personal injury, human rights, court martial, company commercial, conveyancing, marine and probate.  In a “previous life/business” she designed document and case management systems for law firms throughout the UK using the macro language (PerfectScript) within WordPerfect… but Microsoft took over the world.

Annabel then saw the potential for a fast and accurate outsourced digital transcription service for the legal field capitalising on the ease of using digital dictation files.  Together with ensuring that completed work is returned the same day and only supports the legal field.  This is unique for an online typing service.

DTFL became a flexible and user-friendly legal audio typing and digital transcription service that produces work in pre-agreed, bespoke client templates.

The service is for any firm or sole practitioner within the legal field including Chambers, the Police, the Probation Service and Expert Witnesses amongst others.

Document Direct – the perfect home for DTFL

Document Direct was established in 2005, and in 2018 acquired and integrated Voicepath to become the UK’s leading digital dictation, typing and transcription service for the legal sector.

Offering a pool of experienced UK-based legal audio typists with rigorous standards for quality, accuracy and expertise together with leading edge technology, Document Direct operates across the UK and Ireland, and beyond with clients in Singapore, New Zealand and many other global corners.

 

Why Document Direct and Digital Transcription for Lawyers?

Both businesses have always team pride themselves not only on their speed of turnaround but also on the accuracy of their transcriptions.  Completed documents are monitored and checked by dedicated quality control staff before being returned to each client, and of course all work is treated as confidential and transcribed using your own templates, or templates created for you by us.

We collectively provide clients with a secure and confidential legal transcription service,  UK based servers accredited and certified to ISO27001, ISO22301 and ISO9001 with all data based in the UK and entirely GDPR compliant.

Document Direct also recognises its wider responsibilities and in 2024 became the first dedicated supplier to the legal sector to gain BCorp status.

 

Keyboard and headset used by legal audio typists working with a legal transcription service

Some of our Reviews

“Annabel and her Team provide a flawless service. The work is meticulously accurate and beautifully formatted and comes back straight away. I cannot recommend DTFL highly enough nor is it possible to imagine any way in which their service could be improved upon.”
“We have been using DTFL for well over a year now. We have found DTFL, and in particular Annabel, to be exceptional. Their service is excellent both in accuracy and speed. Many of our documents are lengthy and having such accurate transcription of our dictation makes our lives easier and our client service better. I cannot recommend Annabel and DTFL highly enough.”
“Annabel and her team at DTFL give us great flexibility of secretarial resource and always provide a speedy, accurate and efficient response to our requirements; they are an indispensible part of our team enabling us to deliver with their help the rapid and professional service required by our commercial clients.”
“I am delighted to provide this testimonial for Annabel and her team, who are always friendly and professional.  I have 25 years experience as a social worker and developed my role as an Independent Social Worker five years ago.  After experiencing an unreliable virtual transcription agency, 18 months ago I found DTFL who consistently provide a secure and reliable service.  Their expert secretarial skills have enhanced my reports and the time saved assists in my efforts to achieve a work/life balance.  I recommend their service without hesitation.”
“We have worked with Digital Transcription for Lawyers for approximately 10 years and we have always found them very personable, helpful and above all efficient with an ability to turn work around accurately and on time!”
“DTFL has been a revelation. The standard of their typing and the speed of their response has changed the way that chambers can function. We would now be lost without them. All members of chambers that use the facility have been similarly stunned. We could not recommend the service more sincerely.”
“Annabel and DTFL have regularly provided an excellent service to me and my colleagues both in my present business and in my former professional positions.  I have no hesitation in recommending her organisation.”
“Very good firm and excellent to deal with!”
“We have outsourced all our typing to DTFL since 2005 and have never looked back.  The service is efficient and reliable.  The typing is accurate.  Cannot recommend highly enough.”
“I am pleased to say I have used DTFL since its beginning and have nothing but praise for the speed of turnaround of work and the layout as well as total professionalism.”
“Finding DTFL has revolutionised my work.  Access to such a reliable, efficient and cost effective transcription service has significantly reduced the pressure on my time.  I have come to rely on this service as I am confident that work will be completed accurately and quickly, which is crucial as I have tight court deadlines to meet.”
“I have been so impressed with the professionalism and speed that DTFL offer.  I have worked with a number of digital dictation services over time, but none has really been able to deliver what they promise.  DTFL really do what they say they do.  My clients are really impressed with how quickly their work is turned around.  I am amazed at how much time this service saves me.  In a world when we are all used to doing at least some of our own typing it comes as a surprise when you see it done quickly, efficiently and accurately.  A fantastic service – what more could anyone want?”
“Life in the office is fast and hard.  We could not meet the needs of our clients without the services of DTFL who are always there whether it be to cope with a crisis quickly or deal with the daily deluge of correspondence.”
“I have worked with Annabel and the team at DTFL for many years.  The service is professional but personal.  Annabel takes great pride in her business and the service that she provides.  The work is of a very high quality.  The typing is very accurate which is impressive as the turnaround time from sending the sound files for typing to the finished product is very fast indeed.  I would not hesitate to recommend DTFL as an outsourcing service to lawyers as a replacement for or as a supplement to an inhouse typing team.”
“We have been using DTFL for over eight years now.  They have reduced the need for in-house secretaries considerably, at a fraction of the cost.  With a one hour turn around, accurate transcription and an “as and when we need service”, we have not looked back.  We are happy to recommend them.”
“The service from Annabel and her team is simply excellent.  I have been using this service for the past 5 years, for a variety of court and tribunal documents, statements, attendance notes and when I am really stretched strings of emails.  The typing comes back very quickly, any corrections are down to me moving away from the microphone and are easily identified.  I really wouldn’t be without her service.”

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