No monthly or minimum fees – no contract – upload or email your digital dictation as and when you need to. There are no hidden extras. With two different turnarounds and associated rates, you know exactly how much it will cost before you send your dictation. Contact us now!
DTFL’s normal office hours are 7.00am to 7.00pm.
Our standard service is same day turnaround. All audio files received by 1.00pm we guarantee to have transcribed and completed work returned to you the same day. However, we do aim to complete dictation received after 1.00pm, but it is not guaranteed.
Priority service between 7.30am and 5.30pm is dealt with immediately. Priority sent after 5.30pm, please mark whether it is urgent for return that evening or ready for you on your arrival in the office the following morning.
For urgent transcription required completed during the weekend please call 01472 812424.
Digital dictation files are rounded up to the nearest whole minute each and charged at the following rates per minute:
Police interviews, meetings and conferences are charged at the following rates per minute:
The digital transcription rates above are for one-to-one recordings of interviews or meetings and are dependent upon the clarity (see below).
Verbatim/Transcription of meetings, conference and police interviews (digital format only). This may require either a sample of audio prior to pricing or detailed information to be supplied including:
Itemised bills are supplied monthly by email. Cleared funds must be received within 14 days from date of invoice by internet banking/BACS. Please note we do not accept payment by cheque.
We reserve the right to claim statutory interest at 8% above the Bank of England base rate at the date the debt becomes overdue and debt recovery compensation in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.